Shipping policy

New Zealand Prints / Framed Prints

$5 flat rate for orders under $70. Orders over $70 are free.

All orders are sent via tracked courier post, unless otherwise requested. All packages are insured for damage.

Prints and framed prints are shipped from Auckland for NZ.

Australia Prints / Framed Prints

$5 flat rate for orders under $70. Orders over $70 are free.

All orders are sent via tracked courier post, unless otherwise requested. All packages are insured for damage.

Australian orders are printed, framed and shipped from my supplier in Melbourne so there are no international customs delays.

Original art

$15 small package & $25 large package shipping within NZ.

$35 small package & $45 large package shipping to Australia.

Delivery targets:

NZ & AU : Most items shipped within 3-4 working days.

Framed artworks take up to 8 business days to arrive, as they are custom made. 

How is my order packed?

Unframed A4, A3, A2 prints are sent flat in a plastic sleeve with backing board between two pieces of corrugated cardboard and placed in a mailer bag or wrapped in brown paper. Unframed A1-A0 prints are rolled with acid-free tissue and brown paper and put into a tube.

All framed prints are cardboard cornered, a piece of stiff card is secured over the glass then bubble wrapped and put in a custom fit box and marked with fragile tape.

Commissions and framed original artworks are carefully packed and shipped on overnight courier via packnsend.

Please note that delivery targets are a guide only, we do not guarantee that your item will arrive within that timeframe. Once the item has been shipped it is out of our hands, we have no control over how quickly it is delivered.

I cannot ship to PO Boxes, so please ensure you provide a physical address.

Contact

Call: +6421 079 5487
Email: hello@ejwoodwatercolours.co.nz